All posts in the topic Problem with Unsubscribe function (Short link)
Summary
- There are 8 posts — by 2 authors — in this topic.
- Latest post made by Alexander Byatt at 2007 Apr 11 07:42 UTC
Hello all,
When a user tries to unsubscribe from a group, they get the error below.
However, they still receive an email informing them that they are no longer in
the group.
<blockquote>
<font type="Courier New">
Traceback (innermost last):
Module ZPublisher.Publish, line 115, in publish
Module ZPublisher.mapply, line 88, in mapply
Module ZPublisher.Publish, line 41, in call_object
Module Products.FileSystemSite.FSPythonScript, line 104, in __call__
Module Shared.DC.Scripts.Bindings, line 311, in __call__
Module Shared.DC.Scripts.Bindings, line 348, in _bindAndExec
Module Products.FileSystemSite.FSPythonScript, line 160, in _exec
Module None, line 25, in subscribe_group
- <FSPythonScript at /eforum/Scripts/set/subscribe_group>
- Line 25
AttributeError: 'NoneType' object has no attribute 'send_notification'
</font></blockquote>
Alexander wrote:
> When a user tries to unsubscribe from a group, they get the error below.
However, they still receive an email informing them that they are no longer in
the group.
>
> <blockquote>
> <font type="Courier New">
> Traceback (innermost last):
> Module ZPublisher.Publish, line 115, in publish
> Module ZPublisher.mapply, line 88, in mapply
> Module ZPublisher.Publish, line 41, in call_object
> Module Products.FileSystemSite.FSPythonScript, line 104, in __call__
> Module Shared.DC.Scripts.Bindings, line 311, in __call__
> Module Shared.DC.Scripts.Bindings, line 348, in _bindAndExec
> Module Products.FileSystemSite.FSPythonScript, line 160, in _exec
> Module None, line 25, in subscribe_group
> - <FSPythonScript at /eforum/Scripts/set/subscribe_group>
> - Line 25
> AttributeError: 'NoneType' object has no attribute 'send_notification'
> </font></blockquote>
>
Hi Alexander:
Could you please send me details of the user involved, and the group
that they were unsubscribing from? (offlist)
It sounds to me as if it was a user who wasn't logged in unsubscribing,
however that shouldn't be able to happen! (it could possibly happen if
the user logged out in a different window then went back to the other
window and hit 'unsubscribe').
Ummm...I'm not sure what you mean by 'offlist'?
I just tried unsubscribing myself, but just got the same error without the
email sent to me.
Alexander wrote:
> Ummm...I'm not sure what you mean by 'offlist'?
>
Sorry Alexander, I meant if you email me directly the details of the
users (including yourself) usernames, and which group was involved.
Rather than posting the (somewhat private) details to the list.
Okay...one thing I forgot to mention (So sorry about any confusion!) is that
this is a custom installation of group server.
Hi again.
I'm wondering if anyone can help me with this error? I've tried to fix it but
I'm not sure what the problem is.
I'm guessing that one of the problems is that the email side of this install
doesn't really work. (Posting to groups etc via email.)
Also, since the email isn't properly setup, is there a way to unregiser an
account from the site without having to use the email system?
Thanks for any help you can give me,
On Tue, 2007-04-03 at 22:42 +1200, Alexander Byatt wrote:
> Hi again.
>
> I'm wondering if anyone can help me with this error? I've tried to fix it but
I'm not sure what the problem is.
> I'm guessing that one of the problems is that the email side of this install
doesn't really work. (Posting to groups etc via email.)
> Also, since the email isn't properly setup, is there a way to unregiser an
account from the site without having to use the email system?
>
> Thanks for any help you can give me,
Hi again Alexander:
I'm still note entirely clear on this ... when the user is
unsubscribing, are they doing it from the web, or from email?
The error is presented when a user trys to unsubscribe via the web interface.